Refund policy
We take pride in creating beautiful, handcrafted pieces tailored to your desires. Due to the personalized nature of our products, all sales are final.
Here's why we have a final sale policy:
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Customization: Each piece is crafted specifically for you, with your choice of materials, designs, and potentially even inscriptions. Because of this customization, the items cannot be easily re-sold.
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Quality & Materials: We use high-quality materials and meticulous craftsmanship to ensure your satisfaction. We inspect each piece thoroughly before shipment.
However, we understand that unforeseen circumstances may arise.
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Defective Items: In the rare case that you receive a defective item, please contact us within 3 days of delivery. We will gladly repair or replace the item free of charge, upon verification of the defect.
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Order Discrepancies: If you receive an item that does not match your order specifications, please contact us within 3 days of delivery. We will work quickly to rectify the mistake.
How to Contact Us:
If you have any questions or concerns about your order, please don't hesitate to contact us at
info@mirahcreation.com. We're always happy to help!